At 299b, your personal information is handled with care. This policy explains exactly what data we collect, why we collect it and how we keep it safe on Bangladesh's most trusted mobile gaming platform.
Six core commitments that define how we handle your personal data at 299b.
Every piece of data you share with 299b — from your registration details to your bKash transaction records — is encrypted in transit and at rest. We use industry-standard TLS encryption so your information cannot be intercepted between your phone and our servers.
299b does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments and improve your experience on the platform. We are not in the business of monetising your personal details.
When you deposit or withdraw via bKash or Nagad, 299b does not store your full mobile banking credentials. Payment transactions are processed through secure, encrypted channels. We only retain the minimum transaction data needed for account records and dispute resolution.
We only collect the data we actually need to run your 299b account. We don't ask for information that isn't relevant to your gaming experience or account security. If we don't need it, we don't collect it — that's a straightforward principle we stick to across the entire platform.
You have the right to access, correct or request deletion of your personal data held by 299b. If you want to know what information we have on file for your account, or if you want to update or remove it, contact our support team and we will handle your request promptly.
This privacy policy is written in plain language because we want you to actually understand it. We don't hide important information in legal jargon. If our data practices change in a meaningful way, we will notify you clearly before those changes take effect on your account.
Welcome to the 299b Privacy Policy. 299b operates the gaming platform at https://299b.asia and is committed to protecting the personal information of every player who uses our service. This policy explains in clear terms what data we collect, how we use it, who we share it with and what rights you have over your own information.
By registering an account or using any feature of the 299b platform — including deposits via bKash, Nagad or Rocket, gameplay, bonus claims or customer support — you agree to the data practices described in this privacy policy. If you do not agree, please do not use the platform.
This policy applies to all users of 299b regardless of whether you access the platform through a mobile browser, desktop browser or the 299b app. It covers all personal data collected through any of these channels.
299b collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with our services.
Information you provide directly:
Information collected automatically:
| Data Type | Why We Collect It | Retention Period |
|---|---|---|
| Name & Date of Birth | Age verification and account identity | Duration of account + 5 years |
| Phone Number | Login, bKash/Nagad payments, 2FA | Duration of account + 5 years |
| Email Address | Account communications and support | Duration of account + 2 years |
| Transaction Records | Payment processing and dispute resolution | 7 years (regulatory requirement) |
| Device & IP Data | Fraud prevention and security | 12 months rolling |
| Game Activity Logs | Fair play monitoring and responsible gaming | 24 months rolling |
299b uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes you would not reasonably expect.
Specifically, we use your data to:
Because 299b is built around mobile payments — primarily bKash, Nagad and Rocket — we want to be especially clear about how payment data is handled. This is an area where many players in Bangladesh have understandable concerns, and we take those concerns seriously.
Here is exactly what happens with your payment data at 299b:
299b uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website or use an app.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 299b platform. We do not use cookies to serve third-party advertising.
299b does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
299b retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods for different data types are shown in the table in Section 2.
When your data is no longer needed, we delete it securely or anonymise it so it can no longer be linked to you. Transaction records are retained for seven years in line with standard financial record-keeping requirements. If you request account deletion, we will remove your personal data from active systems within 30 days, subject to any legal hold requirements.
You have the following rights over your personal data held by 299b. To exercise any of these rights, contact our support team at [email protected].
We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.
The 299b platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will close the account immediately and delete all associated personal data.
If you believe a minor has registered on 299b, please contact us at [email protected] so we can investigate and take appropriate action.
299b takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration.
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect your account has been compromised, please contact our support team immediately.
299b may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be published on this page with a revised "last updated" date. We encourage you to review this page periodically. Your continued use of the 299b platform after changes have been published constitutes your acceptance of the updated privacy policy.
If you have any questions, concerns or requests relating to this Privacy Policy or the way 299b handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.
We aim to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, our response time is up to 30 days as described in Section 8.
Register your free 299b account today. Fast bKash payouts, fair games and your data protected every step of the way.